Question # 1: You have an idea to improve patient care that you would like upper management to support and fund. What type of communication tool would you use to present your idea and why? Question # 2: What differentiates someone that is intrinsically motivated from someone that is extrinsically motivated? Give an example of how you would go about motivating an individual who is intrinsically motivated and one who is extrinsically motivated. What are the characteristics of a performance-driven team?